Contact US

Our team works tirelessly to provide you with the tools and information you need for your hiking planification.

As our site is full of them, please check if the answers to your questions can be found under the «IAT planner» tab or among the answers to frequently asked questions below.

If you cannot find the information you need, we offer time slots for phone appointments which will be processed every Monday during the actual low season period. Click here to take an appointment.

Our Contact Information

International Appalachian Trail Quebec GR A1

968 West Lighthouse Avenue,

Matane, Quebec, Canada

G4W 1V7
CP 132*

Phone: 418 560-4642

*Please send your  supply boxes directly to the office and not via the post office box. Thanks !

Business hours

Telephone customer experience

For the 2022 summer season, telephone customer service will be open:

  • April 11 to June 24, 9:00 a.m. to 4:00 p.m. Monday to Thursday;

  • June 27 to October 10 from 9 a.m. to 4:30 p.m. Monday to Friday.



Reception of customers at the office will be possible from June 20 until October 10 from 9:00 a.m. to 4:30 p.m. from Monday to Friday.